Friday, July 25, 2008

Hopkins: I Can't Help It

Sure this sounds like a broken record from me but why can't CLE work?

Wednesday morning heading to Chicago: two legs of the eight-legged mechanical conveyance chain going from Concourse C to Concourse D are out of commission. These are two escalators going down what seems to be four or five stories worth of descent, two escalators going up from the tunnel to the concourse, and the four moving sidewalks.

I don't think all eight have been working at the same time during any of the eight times so far this year I've used the airport. This week, no exception, with two of the four moving sidewalks broken down on the way out. Coming back home this afternoon they had one working but one was still dead in its tracks and nary a worker to be found.

In fact, the electric cars you sometimes see skittering like waterbugs from one side to the other weren't even manned, and this around 2:00pm when there were plenty of passengers and flights coming and going.

I'd hate to be someone disabled requiring a wheelchair.

Score again for Cleveland making a good impression. With all the marketing going on about "Cleveland +" is anyone at the airport authority paying attention to keeping what many travelers see as their first impression one other than services not working, smoker butts all over the baggage claim exits and just a general, worn out demeanor?

This past year alone I've traveled through Washington Reagan (both the new and old terminals); BWI in Baltimore; Las Vegas International; Atlanta Hartsfield; Tampa; Houston; New York LaGuardia; Akron Canton; Port Columbus, Minneapolis St. Paul, DFW, Chicago Midway, Chicago O'Hare, and Ottawa for business and pleasure.

Even with construction at most of these facilities they still seem to keep things like moving sidewalks, escalators, and elevators in good working order.


Except home.

1 comment:

  1. My favorite part of CLE is the outdated ads and PSAs on the walls on some of the concourses...there is this one with Daisy Fuentes that has been there literally for over 10 years. I think it is in B.

    ReplyDelete